Getting Help and Support
Cloudera Manager documentation is available under the Support menu in the Cloudera Manager Admin console. In addition there are several other channels to obtain help with and information about Cloudera Manager.
As a Cloudera Express user, you can also access the Cloudera Manager support mailing list from within the Cloudera Manager Admin console by selecting .
Cloudera Enterprise Support
Cloudera can help you install, configure, optimize, tune, and run CDH for large scale data processing and analysis. Cloudera supports CDH whether you run the distribution on servers in your own data center, or on hosted infrastructure services such as Amazon EC2, Rackspace Cloud, SoftLayer, or VMware vCloud.
If you are a Cloudera Enterprise customer, you can access the Cloudera Support Portal from within the Cloudera Manager Admin console, by selecting . From there you can register for a support account, create a support ticket, and access the Cloudera Knowledge Base.
Get Announcements about CDH and Cloudera Manager Releases
To read announcements about new Cloudera releases, see the Release Announcements forum.
Report Issues with CDH
Cloudera tracks software and documentation bugs and enhancement requests for CDH on CDH. Your input is appreciated, but before filing a request, please search the Cloudera issue tracker for existing issues and send a message to the CDH user's list, email@example.com, or the CDH developer's list, firstname.lastname@example.org.