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Cloudera’s support services give our enterprise customers confidence and peace of mind. We offer support for proof-of-concept, development and production use of Hadoop. And for customers who need hands-on help with installation, configuration, deployment or application design, we also offer professional services to complement our technical support.
  • Cloudera Support

    Cloudera Support

    premium

    A Cloudera support contract gives you direct access to our dedicated team of technical support analysts. We help isolate, identify and fix problems, and we can answer questions about the Cloudera’s Distribution for Hadoop and the applications you run on it. Cloudera’s premium content includes our knowledge base and support portal, offering Web-based access to information on setting up, running and using your cluster. More about premium support » or Visit our Customer Portal »

  • Community Support

    Community Support

    free

    Cloudera uses GetSatisfaction for community-driven user support. You can report problems, help other users, and find resolutions from Cloudera and the community. Cloudera staff actively participate in discussions on the community portal. Visit GetSatisfaction »

  • Hadoop FAQ

    Hadoop FAQ

    free

    Visit our FAQ for answers to common questions about Hadoop, Cloudera and more.

    Read the FAQ »

  • Hadoop Mailing Lists

    Hadoop Mailing Lists

    free

    Anyone can subscribe to the Hadoop community mailing lists, maintained by the Apache Foundation. Subscribe »

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