Your browser is out of date!

Update your browser to view this website correctly. Update my browser now

×

The Cloudera Support Lifecycle Policy outlines the support guidelines for Cloudera products.

Product

Policy

CDH and Cloudera Manager

Starting with CDH 5 and Cloudera Manager 5, major releases  are supported for three years after the General Availability (GA) of that release or one year after the GA date of the following major release (whichever is longer). Bugs and security issues are fixed in the latest minor release of all active major versions.

Current end of maintenance (EOM) dates

End of Maintenance (EOM) is the last date a particular release will be supported. This includes fixing bugs and security patches.

CDH EOM Dates

Release

Release Date

EOM Date

CDH 3

June 20, 2011

June 20, 2013

CDH 4

June 4, 2012

August 9, 2015

CDH 5

April 2, 2014

TBD (1 year after GA for CDH 6)

Cloudera Manager EOM Dates

Release

Release Date

EOM Date

Cloudera Manager 3.7

November 21, 2011

June 20, 2013

Cloudera Manager 4.0

June 4, 2012

September 1, 2014

Cloudera Manager 4.1

October 24, 2012

September 1, 2014

Cloudera Manager 4.5

February 26, 2013

August 9, 2015

Cloudera Manager 4.6

May 28, 2013

August 9, 2015

Cloudera Manager 4.7

September 5, 2013

August 9, 2015

Cloudera Manager 4.8

November 25, 2013

August 9, 2015

Cloudera Manager 5

April 2, 2014

TBD (1 year after GA for Cloudera Manager 6)

On-site upgrade assistance

There are multiple avenues for on-site upgrade assistance. The first option is to work with your Account Team to have Professional Services come on-site for a Cluster Certification Engagement to ensure that the upgrade goes smoothly and once the upgrade is completed, your workloads can be tuned to fit the new performance/stability features that are included in that release. In addition, the Solutions Architect on-site will then properly certify the cluster.

 

Definition of Terms

End of Maintenance (EOM) - The last date a particular release will be supported. This includes fixing bugs and security patches. Support will assist customers in updating to a release that is still supported.