Debugging Issues with Models

This topic describes some common issues to watch out for during different stages of the model build and deployment process.

As a general rule, if your model spends too long in any of the afore-mentioned stages, check the resource consumption statistics for the cluster. When the cluster starts to run out of resources, often models will spend some time in a queue before they can be executed.

Resource consumption by active models on a deployment can be tracked by site administrators on the Admin > Models page.


Live progress for this stage can be tracked on the model's Build tab. It shows the details of the build process that creates a new Docker image for the model. Potential issues:
  • If you specified a custom build script (, ensure that the commands inside the script complete successfully.
  • If you are in an environment with restricted network connectivity, you might need to manually upload dependencies to your project and install them from local files.


Once the model has been built, it is copied to an internal Docker registry to make it available to all the Cloudera Data Science Workbench hosts. Depending on network speeds, your model may spend some time in this stage.


If you see issues occurring when Cloudera Data Science Workbench is attempting to start the model, use the following guidelines to begin troubleshooting:
  • Make sure your model code works in a workbench session. To do this, launch a new session, run your model file, and then interactively call your target function with the input object. For a simple example, see the Model Quickstart.

  • Ensure that you do not have any syntax errors. For python, make sure you have the kernel with the appropriate python version (Python 2 or Python 3) selected for the syntax you have used.

  • Make sure that your file provides a complete set of dependencies. Dependencies manually installed during a session on the workbench are not carried over to your model. This is to ensure a clean, isolated, build for each model.

  • If your model accesses resources such as data on the CDH cluster or an external database make sure that those resources can accept the load your model may exert on them.


Once a model is up and running, you can track some basic logs and statistics on the model's Monitoring page. In case issues arise:
  • Check that you are handling bad input from users. If your function throws an exception, Cloudera Data Science Workbench will restart your model to attempt to get back to a known good state. The user will see an unexpected model shutdown error.

    For most transient issues, model replicas will respond by restarting on their own before they actually crash. This auto-restart behavior should help keep the model online as you attempt to debug runtime issues.

  • Make runtime troubleshooting easier by printing errors and output to stderr and stdout. You can catch these on each model's Monitoring tab. Be careful not to log sensitive data here.

  • The Monitoring tab also displays the status of each replica and will show if the replica cannot be scheduled due to a lack of cluster resources. It will also display how many requests have been served/dropped by each replica.

    When Cloudera Data Science Workbench receives a call request for a model, it attempts to find a free replica that can answer the call. If the first arbitrarily selected replica is busy, Cloudera Data Science Workbench will keep trying to contact a free replica for 30 seconds. If no replica is available, Cloudera Data Science Workbench will return a model.busy error with HTTP status code 429 (Too Many Requests). If you see such errors, re-deploy the model build with a higher number of replicas.