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Indonesia’s largest financial institution relies on Cloudera Enterprise to unlock new data management capabilities

JAKARTA, 13 April, 2017Cloudera, the provider of the modern platform for machine learning and advanced analytics announced that Bank Mandiri, Indonesia’s largest financial institution, has adopted Cloudera Enterprise to enhance their omni-channel customer engagement enabled by a scalable and robust big data management environment .

Financial service institutions (FSIs) are increasingly investing in the technologies of the future and adopting big data projects to revolutionize customer experience in today’s digital economy. Spurred by the success of big data analytics adoption in the telecommunications and Fast-moving consumer goods (FMCG) industries, Mohammad Guntur, Senior Vice President, Enterprise Data Management Group, for Bank Mandiri, believes that the same benefits can be conferred upon the financial services industry. “Big data technology plays a critical role in our aspiration of becoming Indonesia’s best and ASEAN’s most prominent financial institution by 2020,” said Guntur. “With Cloudera’s tremendous market penetration and track record in this region, we are confident that this partnership will accelerate our efforts in developing strong big data capabilities to support our business roadmap in technology innovation.”

Bank Mandiri’s wide range of banking services and customer transactions have created an exponential amount of data, leading to challenges across the entire data lifecycle. With Cloudera Enterprise, Bank Mandiri will be better armed to overcome common hurdles in data ingestion, integration and accuracy, creating a seamless big data analytics environment to derive meaningful insights and drive business decisions. Enhanced by Cloudera’s modern data management platform and capabilities for financial services organizations to take advantage of machine learning models to better predict cybercrime, money laundering, and insider threats, customer data is secure yet easily accessible, and compliant with the latest industry regulations.

“FSIs are facing a tipping point in today’s age of disruption. Forced to keep up with = financial technology advancements to stay relevant, big data analytics has become a key factor in the focus to delivering unparalleled customer experiences,” said Fanly Tanto, Sales Director for Indonesia, Cloudera. “Cloudera aims to provide FSIs, like Bank Mandiri, with a competitive edge through an open source platform that not only tackles complex challenges of big data, but enables organizations to address today’s threats, such as cybersecurity. Bank Mandiri has turned to Cloudera to strategically align their IT roadmap and accomplish business transformation efforts, while maintaining industry standards of risk and compliance to champion a vigorous and innovative financial ecosystem.”


[1] Bank Mandiri is the largest financial institution in Indonesia by asset. Source: Forbes (2016)

About PT Bank Mandiri Indonesia, Tbk

PT Bank Mandiri (Persero) Tbk is an Indonesia-based company primarily engaged in the banking sector and operates under the name Bank Mandiri. Its products include providing savings, current and fixed deposit accounts as well as various loans such as home loans, working capital loans and investment loans. Besides conventional banking, it also offers Shariah-compliant banking services through its subsidiary, PT Bank Syariah Mandiri. Its other subsidiaries include PT AXA Mandiri Financial Services and PT Asuransi Jiwa InHealth Indonesia, which provide life insurance; PT Mandiri AXA General Insurance, which provides general insurance; PT Mandiri Tunas Finance and PT Mandiri Utama Finance, which is engaged in financing business; PT Mandiri Sekuritas, which provides securities underwriting and brokering services; PT Bank Mantap (Mandiri, Taspen, Pos) and Bank Mandiri (Europe) Ltd, which are engaged in banking sector, and Mandiri International Remittance Sdn Bhd, which offers money remittance services. It currently operates with 2,599 branches, and 2,236 micro networks, as well as 17,461 ATM networks and 236,711 EDC networks. The company was founded in 1998 and is headquartered in Jakarta, Indonesia.

About Cloudera

Cloudera delivers the modern data management and analytics platform built on Apache Hadoop and the latest open source technologies. The world’s leading organizations trust Cloudera to help solve their most challenging business problems with Cloudera Enterprise, the fastest, easiest and most secure data platform available for the modern world. Our customers efficiently capture, store, process and analyze vast amounts of data, empowering them to use advanced analytics to drive business decisions quickly, flexibly and at lower cost than has been possible before. To ensure our customers are successful, we offer comprehensive support, training and professional services. Learn more at cloudera.com.

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Avril Sindhu

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