Proactive and predictive support
Tap into the knowledge of Cloudera support experts and achieve more uptime, better performance, faster case resolution, and proactive issue avoidance as well as prevention.
The best support prevents issues before they occur. Turn support into a strategic advantage.
Eliminate hassle with customized onboarding, performance, and technical guidance plans derived from known issues and usage patterns.
Our worldwide team of skilled experts represents the industry’s largest, most experienced support team dedicated solely to your success.
Becoming an expert just got easier
Tap into the knowledge and experience of Cloudera product implementation specialists, subject matter experts, data engineers and data scientists to capitalize on your Cloudera platform investment and deliver more value faster, at every stage of your data-driven journey.
The smartest way to success with Cloudera
Cloudera SmartServices are focused offerings to support you through each stage of your data journey - from pilot to production. From out of the box offerings to customized packages, SmartServices are designed for you to realize the value of your Cloudera investment quickly, painlessly, at a lower cost and with peak performance.
SmartStart: From pilot to production
Architect a complete solution to fast track your big data journeys.
SmartOffload: Migrate workloads to Cloudera
Migrate your legacy data workloads for unprecedented scale and performance
SmartHealth: Ensure optimal performance
Provide peak performance for your Cloudera platform investment.
World-class training, services & resources
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Data management and analytics from the Edge to AI