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    Proactive and predictive support

    Tap into the knowledge of Cloudera support experts and achieve more uptime, better performance, faster case resolution, and proactive issue avoidance as well as prevention.

    Predictive

    The best support prevents issues before they occur. Turn support into a strategic advantage.

     

    Proactive

    Eliminate hassle with customized onboarding, performance, and technical guidance plans derived from known issues and usage patterns.

     

    Experienced

    Our worldwide team of skilled experts represents the industry’s largest, most experienced support team dedicated solely to your success.

     

    If we do run across any concerns with implementation, Cloudera Support is always outstanding. It’s clear that the staff is well trained, and with their Predictive Support, they sometimes anticipate issues before we do.

    Mike Davis, CTO, CounterTack 

    Becoming an expert just got easier

    Training

    Get training when, where, and how you need it

    Certification

    Upgrade your potential — become a certified big data professional.

     

    Services

    Tap into the knowledge and experience of Cloudera product implementation specialists, subject matter experts, data engineers and data scientists to capitalize on your Cloudera platform investment and deliver more value faster, at every stage of your data-driven journey.

    The smartest way to success with Cloudera

    Cloudera SmartServices are focused offerings to support you through each stage of your data journey - from pilot to production. From out of the box offerings to customized packages, SmartServices are designed for you to realize the value of your Cloudera investment quickly, painlessly, at a lower cost and with peak performance.

     

    SmartStart: From pilot to production

    Architect a complete solution to fast track your big data journeys.

    SmartOffload: Migrate workloads  to Cloudera

    Migrate your legacy data workloads  for unprecedented scale and performance

    SmartHealth: Ensure optimal performance

    Provide peak performance for your Cloudera platform investment.

    Machine Learning Advisory Services

    Incorporating data science and machine learning requires an exacting review of your technologies, processes, people, and organizational culture. Get help turning plans into production-ready code with Cloudera Fast Forward Labs.

    Machine Learning Advisory Services

    Incorporating data science and machine learning requires an exacting review of your technologies, processes, people, and organizational culture. Get help turning plans into production-ready code with Cloudera Fast Forward Labs.

    World-class training, services & resources

     

    Contact support

    Get all the details or 
    enquire about an enterprise subscription. 

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    Access Support, Community, Documentation, Knowledge Base, and more.

    Professional Services

    Move from zero to hero with our team of product experts and data scientists.

    Cloudera Educational Services

    Improve your knowledge to harness the full power of our products.

    Documentation

    Get guides, tutorials, and more to support your deployment

    Downloads

    Data management and analytics from the Edge to AI

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