Three of the top five mobile providers run on Cloudera
Service providers are among the biggest aggregators of data under evolving market, technology, and regulatory conditions. With Cloudera Enterprise, telecoms can securely sync user, network, device, business, and social data to drive customer intimacy and accelerate innovation.
Bharti Airtel leverages Cloudera to improve customer experience
Customer insights
Nearly half of telecoms operators believe that integrating data from multiple sources is their greatest barrier to obtaining a 360-degree view of their customers. Iteratively enrich data across all platforms for a true 360-degree view of the customer and building predictive models that indicate leading indicators of churn, saving billions in lost revenues, and enable a higher share of wallet by delivering a better customer experience and product personalization.
SFR improves the customer journey with Apache Hadoop
Network optimization
Bandwidth demand is growing 60% per year, leaving operators increasingly unable to respond to spikes. With an enterprise data hub, gain a real-time view to allocate network resources more efficiently, build predictive capacity models, and adopt a next-best-investment approach.
Capgemini and Cloudera deliver big data network optimization
Data monetization
Telcos have a rich and diverse source of insights into context-specific behaviors, customer preferences, and online interactions. Build revenue-generating analytics-as-a-service and information brokerage capabilities on a platform with complete data security and governance.