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OVERVIEW

Boosting networks and margins with AI


The telecommunications and media industry is looking to unearth new business models and profit opportunities through data-centric automation at scale. As telecommunications service providers pursue growth at scale, innovation is arriving in the form of both B2C and B2B applications that enhance customer experience and monetize customer data. 

Today, 80% of the top 100 telcos run on Cloudera. With true hybrid real-time scalability, Cloudera is shepherding the industry from carrier-grade edge to AI, enabling them to:

  • Unify petabytes of data a day to deliver customer 360 solutions and personalized, predictive customer experiences.
  • Deliver AI-embedded 5G services, automated service assurance workloads, and AI inferencing.
  • Do more with their data: Drive governance and monetize their data through services innovations.

With the only true hybrid platform, Cloudera customers are supercharged with AI-powered connectivity.

Limitless scaling with AI-powered service assurance

Infinite data throughput with real-time speed makes Cloudera’s platform a data transformation engine for telecommunications companies, providing:


Optimized and automated network assurance systems that ingest multiple petabytes of data per day.


Exceptional customer experiences with unified data across cloud, on-premises, and edge environments.


A hybrid platform for data, analytics, and AI that embeds intelligence directly within the network.

Key use cases

  • AI-powered personalization
  • Monetization with real-time billing
  • Smart risk monitoring and fraud prevention
  • The telco AI platform

AI-powered personalization

Today, telcos collect and store massive volumes of customer data, yet the vast majority of its value goes unrealized. Important sources of customer data are scattered across OSS and BSS systems, in public clouds, in on-premises data centers, and at the edge. 

To deliver an exceptional customer experience, improve quality of service, and automate service assurance, telcos need a platform that enables them to unify customer data and build, train, and deploy AI models wherever that data lives.

Read the BT Group success story

Monetization with real-time billing

Legacy billing systems weren’t built for today’s data-intensive, always-on telco environment. As data flows from 5G networks, edge devices, and hybrid infrastructure, many telcos struggle to keep up and miss revenue opportunities as a result.

To support real-time charging, consumption-based pricing, and dynamic service models, telcos need a platform that can unify data across OSS/BSS, scale elastically, and process events in real time.

Smart risk monitoring & fraud prevention

As telco networks expand and services become more digital, the surface area for risk and fraud also increases. Legacy monitoring systems can’t keep pace with fast-moving threats, such as identity spoofing, usage anomalies, and compliance violations.

Smart risk monitoring requires a unified platform that rapidly ingests data from core, edge, RAN, OSS/BSS, and monitoring solutions, detects patterns, and automates decision -making. 

With Cloudera, telcos can get ahead of threat detection and actually prevent fraud, reducing customer impact and  revenue leakage.

The telco AI platform

Modern telco networks are too dynamic and complex for manual network monitoring and management. From traffic routing to fault resolution, traditional processes can’t scale with the demands of 5G, edge, and cloud-native infrastructure. 

To deliver on the promise of 5G, telcos need to move beyond AI as a bolt-on solution, and deploy predictive models using the same platform they use to collect, store, and manage network data.

With Cloudera, AI workloads can be embedded within the network fabric itself, and telcos can shift from reactive operations to self-optimizing networks that boost reliability, reduce operational costs, and accelerate service delivery.

Customers

Transforming telecommunications and media with data, analytics, and AI.

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