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When you leverage data to better serve your customers, you begin to understand their journey across multiple online touchpoints and across multiple enterprise systems. Buried in these interactions is true business insight. Cloudera helps organizations better understand their customers, learn from their behaviors, and deliver personalized interactions.

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Understand your customers

How do you build a comprehensive customer profile that will grow with the customer and your company? For most companies, true customer-360 intelligence is just out of reach. Cloudera unlocks patterns in your data that help identify customer needs and better understand product engagements.

Lean more about understanding your customers

Learn their behaviors

In an age where customer acquisition costs are high, you can often make the biggest impact by simply serving your current customers better today. But how do we predict behavior before it happens? The answer is in the data. By understanding key behaviors and applying machine learning to engage in real time, you can create happy and loyal customers.

More on learned behaviors

Case Study

Cloudera Telecom Use Cases

Solution Brief

See how SFR uses Cloudera to optimize the customer journey

Solution Brief

Six Strategies for Advancing Customer Knowledge with Big Data

Meet our Customer Insight partners

Learn how our partners can help you better understand your customers

Get started now

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