Cloudera named a leader in The Forrester Wave™: Data Fabric Platforms, Q4 2025

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OVERVIEW

AI-powered retail for personalized, customer-centric shopping.


Today’s retailers sit on a goldmine for data-driven insights, with data coming from various sources including point-of-sale (POS) systems, ecommerce platforms, supply chains, and customer interactions. But 73% of retailers struggle to extract actionable insights from their data. The real challenge is in unifying fragmented systems to power AI models that deliver measurable business impact.

Some of the world’s largest retailers leverage Cloudera to break down data silos and deploy AI at scale, achieving:

  • 20-30% increase in customer lifetime value through hyper-personalization.
  • 15-25% reduction in inventory costs with AI-powered demand forecasting.
  • 40% faster time-to-insight for merchandising decisions.

Bridging the gap between legacy systems and modern AI

Cloudera is the only platform that provides a unified foundation for data-driven customer experiences and  operational efficiency:


A consistent, unified view of customer data across systems and environments


A low-code platform for AI model development and deployment.


Unified governance and security to ensure compliance with local and national data privacy regulations.

Key use cases

  • Personalized customer experiences
  • Supply chain intelligence
  • Inventory optimization

Personalized customer experiences

Today’s customers expect retailers to know and communicate with them on an individual level, not as a demographic segment. AI can provide true segment-of-one personalization, but it requires unifying siloed behavioral, transactional, and contextual data to build models that deliver the right message to the right customer at the right time, every time. 

Cloudera unifies disparate data and enables retailers to build recommendation engines that deliver personalized offers in real time, driving 23% average basket increases. ML models continuously learn from each interaction, optimizing everything from email campaigns to in-store experiences.

Supply chain intelligence

Retail supply chains face immense pressure, including consumer expectations, unforeseen disruptions, and complex global networks. Lacking end-to-end visibility and real-time insights can lead to costly delays, excess inventory, and missed delivery expectations, all of which erode customer trust and profitability.

Cloudera brings together data from every point in your supply chain—from manufacturing to last-mile delivery. By applying ML and AI, you can predict demand fluctuations, optimize inventory levels, and identify potential bottlenecks before they happen. This enables you to create a more resilient and efficient supply chain that lowers costs, improves fulfillment times, and increases customer satisfaction.

Inventory optimization

Finding the right balance between having enough stock to meet demand but not overstocking is a constant challenge for retailers. Without real-time visibility and accurate forecasting, businesses face costly issues like lost sales from stockouts, or tied-up capital and markdowns from excess inventory.

Cloudera provides a unified view of your inventory and sales data, from in-store to online, in one platform. By leveraging AI and ML, you can accurately predict demand, optimize replenishment, and strategically distribute products across your network. This ensures you have the right products in the right place at the right time, minimizing costs and maximizing profitability.

CUSTOMERS

Turning fragmented retail data into revenue.

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