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Benefits

Streamlined Deployments
  • Abstract away the complexity of building, deploying and managing data and analytics projects by letting Cloudera experts take care of critical platform tasks
  • Enhance the success of big data implementations by leveraging industry best practices
Higher Reliability
  • Increase reliability of Cloudera environments by applying latest upgrades and patches, hotfixes, failover testing, multi-tenant management and root cause analysis.
Rapid Time to Insight
  • Enable customers to be up and running quickly with their data and analytics implementations
Enhanced Resource Utilization
  • Focus your IT resources on building value-added data applications, while Cloudera expert engineering manages and maintains the platforms
Operational Efficiency
  • Take advantage of Cloudera's proven track record of supporting data and analytics platforms at leading companies, to run your demanding workloads at scale
  • Deploy and implement upgrades seamlessly
Access to Innovation
  • Gain access to the latest innovations in open source through latest Cloudera releases.

Operational Services Details

**
Express
Gold
Platinum
Core features
Management coverage
24/5 Excluding Holidays
24/7
24/7
Updates, Patching, and Hotfixes
Yes
Yes
Yes
Upgrades
Express Upgrade
Express Upgrade
Rolling or Express Upgrade
Monitoring and Reporting
Weekly Reporting
Yes
Yes
Yes
Capacity Monitoring
Yes
Yes
Yes
Scheduled Review Call
Monthly
Weekly
Incident Root Cause
Yes
Yes
Capacity Planning
Yes
Yes
Multi-Cluster
Multi-Tenancy Management
Yes
Multi-Cluster Interoperation
Yes
Multi-Cluster Replication
Yes
Multi-Cluster Failover Testing
Yes

Customers

TechnipFMC logo

TechnipFMC

TechnipFMC is a global leader in oil and gas projects, technologies, systems, and services to provide their clients with deep expertise across subsea, onshore/offshore and surface projects.

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Micron logo

Micron

Micron Technology, Inc. is an American global corporation based in Boise, Idaho. The company is one of the largest memory manufacturers in the world, producing many forms of semiconductor devices, including dynamic random-access memory, flash memory, and solid-state drives.

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JIDO

JIDO

The Joint Improvised Threat Defeat Organization (JIDO) is a combat support organization of the U.S. Department of Defense. JIDO's core mission is to "counter improvised threats with tactical responsiveness and anticipatory acquisition in support of combatant commanders' efforts to prepare for, and adapt to, battlefield surprise."

Read the case study

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Data management and analytics from the Edge to AI

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