Transparency Report
Cloudera’s Transparency Report provides detailed information on any government and law enforcement (hereinafter “Public Authority”) request for access to or disclosure of customer data received by or directed to Cloudera, Inc. and/or its affiliates in the countries of our operations. Cloudera publishes this Transparency Report annually.
Public Authority Data Request Policy
A Public Authority request may include a legally binding warrant, subpoena, court order, writ, or national security letter for customer data. Cloudera requires that a request comply with applicable law and will review and assess the legality of the request. To be considered, any such request must, at a minimum, satisfy the following criteria:
- Be submitted in writing and on official letterhead;
- Identify the authorized official making the request on the public authority’s behalf, including that official’s title and contact information;
- Be signed by the authorized official;
- Identify and describe the purpose and nature of the request, as well as the lawful basis of the request, including a citation to the relevant law, rule, or regulation;
- Identify the customer and/or customer account, which is the target of the request;
- Provide a detailed description of the type of data sought and explain its relationship to the purpose and lawful basis of the request; and
- Be issued and served in accordance with applicable law.
Public Authority Requests - 2024 (January 1 - present)
Country of Operations |
Number of Requests |
Identity of Authority |
Request Type |
Accounts / Users Requested |
Content v. Non-Content Data |
Requests Challenged |
Disclosures |
Australia |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
Brazil |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
Canada |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
Chile |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
China |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
Colombia |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
Costa Rica |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
France |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
Germany |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
Hungary |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
India |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
Indonesia |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
Ireland |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
Israel |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
Italy |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
Japan |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
Mexico |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
Netherlands |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
Singapore |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
South Africa |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
South Korea |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
Spain |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
Sweden |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
United Arab Emirates (Dubai) |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
United Kingdom |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
United States of America |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
Other |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
Total |
0 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
Additional Information
Non-Content Data primarily includes information associated with the creation or administration of the customer’s Cloudera account (such as name, business contact information, billing information, username, and usage data).
Content Data primarily includes the content that a customer provides, discloses, submits, or transfers for processing, storage, or hosting in connection with the provision of Cloudera’s products and services.
For more information, please refer to Cloudera’s Privacy Statement and Trust Center.
Last updated March 4, 2024