Officer Analytics Accelerator

Solution overview

The Accelerator for Office Analytics helps agencies to identify key trends in various risk factors. Its pre-built content includes a data description, sample data, citizen interaction metrics, and key performance indicators (KPIs) that help supervisors identify patterns. It also includes predefined reports, graphs, and a report generator, enabling non-technical users to create their own dashboards and tabular reports.

Positive Business Outcomes

The Accelerator for Officer Analytics unifies disparate information systems, offering a systematic way to analyze citizen interactions at the officer level and identify areas that require action or follow-up. Agencies can foster trust and legitimacy by having transparent and accountable business processes, formalizing.