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Key highlights

  • Provided the basis for a new data fraud prediction and detection service for financial services clients
  • Satisfied security and governance policies crucial to financial services clients
  • Enabled developers to gain secure access to the HDP stack through familiar interfaces and tools

Symcor is one of Canada's leading providers of business processing and client communications management services, supporting major banks, insurance, retail, and telecommunications companies. It offers item processing, cash management, and integrated statement services; and print and electronic solutions.

Challenge

Data is helping drive the growth at Symcor, where the company provides fraud detection and prevention services to its clients. The biggest challenge the company was facing was how to protect clients' data by offering digital and data services.

Solution

Symcor uses Hortonworks to enable its comprehensive data governance policies, to deliver on clients’ needs. With Apache Ranger and Active Directory, Symcor is able to provide on-demand access to Hadoop for certain periods of time.

Results

Symcor is now able to increase security because no one has full-time access to the Hadoop clusters at any given time.

From the beginning, Hortonworks has worked with us to come up with the most innovative enterprise-grade data governance as a first-class citizen in our process, end-to-end. We see our partnership consistently growing in the future.

-Chris Wojdak, Senior Program Managing Architect, Symcor