Transform Customer Experience with Big Data - Part 1

Title: Real-World examples from Cloudera, Zoomdata, Bidtellect, and Markerstudy

Speakers: Cloudera: Mike Moreno; Zoomdata: Russ Cosentino 

Panelists: Cloudera: Amr Awadallah; Incited: Nick Turner; Bidtellect: Jeremy Kayne; Zoomdata: Nick Halsey

Date & Time: Wednesday, January 18, 2017, at 10:00 a.m. PST

According to Gartner research, by 2018, organizations that fully invest in all types of online personalization will outperform their peers by 30 percent. To do this, companies need to invest in their big data capabilities in order to enhance customer experience and improve targeted marketing.

In this webinar, first of a two-part series focused on customer insight solutions, we will host a panel discussion with Cloudera cofounder and CTO, Amr Awadallah, and two customers who have already implemented Cloudera Enterprise with Zoomdata for fast visual analytics.

The panel discussion will cover:

  • How customer insight solutions helped
    • Bidtellect, an ad tech company, increase the precision targeting of personalized ads while reducing costs by 70 percent
    • Markerstudy, an insurance company, lower cancellation rates by 50 percent and save $7.5M in fraud reduction
  • How to improve customer loyalty, reduce customer churn, and increase upsell opportunities
  • Best practices for starting your own customer solutions using big data

Please join us on Wednesday, January 18, 2017, at 10:00 a.m. PST.

Transform Customer Experience with Big Data - Part 2

Title: How to Gain Customer Insight, delivered by Cloudera, Zoomdata, and Trace3

Speakers: Cloudera: Dave Shuman; Zoomdata: Russ Cosentino; Trace3: Jennifer Benito 

Date & Time: Wednesday, February 1st, 2017 at 10:00 AM PST

At Cloudera, we have customers who implemented customer insight solutions that resulted in a 70% reduction in costs while managing more data. This is just one example of the amazing things you can achieve by implementing the right customer solutions.

Some of the topics covered will include:

  • Success stories where organizations prevent customer churn, increase customer loyalty, and create upsell opportunities
  • Approaches to introduce advanced customer insight solutions at your company
  • Best practices on how to architect customer insight solutions

Please join us on Wednesday February 1st, 2017 at 10:00 AM PST


Amr Awadallah CTO, Cloudera
Jennifer Benito Data Intelligence Practice Consultant, Trace3
Nick Turner Cofounder and Chief Data Architect, Incited
Nick Halsey CMO, Zoomdata
Russ Cosentino Cofounder and VP of Channels, Zoomdata
Dave Shuman Consumer Products and Retail Expert, Cloudera
Jeremy Kayne CTO, Bidtellect


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