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Date: On-demand Time: Now

In today’s fast-moving world, the ability to capture and process massive amounts of data to gain valuable insights is key to driving customer engagement.  With the advent of big data and the availability of digital interaction data, organizations struggle to incorporate large volumes of data from multiple sources into customer views.  Understanding the customer fully with all available data and attributes presents the biggest opportunity for organizations aiming to become more customer-centric.

Join Informatica and Cloudera to learn more about how some of the leading enterprises around the globe are using valuable customer insights to drive business growth. 

As part of this webinar, you will hear:
  • About key data management challenges for customer 360 insights

  • How Informatica sets out to build a modern customer intelligence solution that extends the Customer 360 view using Cloudera Enterprise Data Platform

  • How Informatica and Cloudera provide security and governance and the ability to build data management processes, ingest high volumes of data, validate the data quality, and run Machine Learning algorithms to build a customer 360 solution.

  • Top use cases such as analytics, marketing and fraud, and risk

  • Hear real-world examples and customer case studies


Industry Lead for Financial Services, Cloudera

Steven Totman


Steven Totman is the Global Financial Services and Solution Industry Lead in Cloudera’s Chief Data Officer, helping companies monetize their data assets using Cloudera’s Enterprise Shared Data Experience. Steve works with several hundred customers worldwide and helps across verticals in architectures around data governance, data models and management, and legal, ethical data usage. Previously, Steve ran strategy for a mainframe-to-Hadoop company and drove product strategy at IBM for DataStage and Information Server after joining with the Ascential acquisition. He architected IBM’s Infosphere product suite and led the design and creation of governance and metadata products like Business Glossary and Metadata Workbench. Steve holds several patents in data integration and governance and metadata-related designs. Although he is based in NYC, Steve is happiest onsite with customers wherever they may be in the world and still finds it weird talking about himself in the 3rd person.

VP Product Development, Informatica

Zahid Naeem


Zahid leads research, development, and technology at Informatica for the Customer 360 Insights solution. He has many years of experience in enterprise software development and consulting. Previously,Zahid was the Lead Architect at IBM, working on InfoSphere™ MDM Server. At IBM, he played a major role in product development and provided consulting services to help clients maximize MDM Server capabilities to realize their CDI/MDM strategy. Zahid joined IBM as part of its part of its acquisition of Toronto-based DWL, where he was the Lead Architect and was instrumental in shaping the CDI space.


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