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Effective Jan 31, 2021, all Cloudera software requires a subscription and must be accessed via the paywall.

October 2020

Paywall Expansion Update

This announcement pertains to Cloudera’s software subscription paywall.
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We announced last year that, beginning November 2019, all new releases, including version updates and maintenance releases of current software, would only be accessible via the paywall. This access is granted with a valid Cloudera subscription and requires the use of specific credentials.

Effective January 31, 2021, all Cloudera software will require a valid subscription and only be accessible via the paywall. This includes all legacy versions for Cloudera Distribution including Apache Hadoop (CDH), Hortonworks Data Platform (HDP), Data Flow (HDF/CDF), and Cloudera Data Science Workbench (CDSW). Information regarding paywall access will be available in technical documentation by software type and version. Additional information is also available in the Frequently Asked Questions section of this document.

Cloudera provides enterprise-grade software that manages and secures the data lifecycle. A subscription provides several benefits including access to:

  • Built software, thoroughly tested & hardened
  • Version updates, maintenance releases, security patches and bug fixes
  • World-class support 24/7

If you are interested in purchasing a subscription, please contact sales.


Frequently Asked Questions

What is needed to access Cloudera’s paywall?
A valid license key and paywall credentials (username and password) are required. Both are provided with a valid Cloudera subscription.

I’m a Cloudera Partner, how does this impact my customers?
No change to the subscription process. With this expansion of the paywall, customers will need credentials to access the specific binaries.

Are the paywall credentials the same username and password used to access software available via Cloudera’s website?
No, the paywall credentials are specific to the paywall.

I have a valid subscription but have not accessed the paywall yet. Where can I find information?
Information will be located in technical documentation. For example, the following is documented regarding access to Cloudera Data Platform Private Cloud Base:

I have a Cloudera trial currently, will this be impacted?
Once the trial period expires, a valid subscription will be required to continue use of the software. More information about trial licenses is available here.

Is source code behind the paywall?
No. Currently, only the binaries are secured behind the paywall.

What happens if my subscription expires?
You will lose access to support, future releases, security fixes and other patches. Furthermore, when a license expires, certain features of Cloudera Manager may be disabled, depending on your Cloudera Manager version.  Starting with Cloudera Manager 6.x, certain management features of Cloudera Enterprise will be disabled as Cloudera Manager will revert to the Cloudera Express feature set. More details of the feature set are provided on the Cloudera Enterprise data sheet.

Users of Cloudera Manager 7 (designed for Cloudera CDP) will no longer be able to access the Cloudera Manager admin console to manage clusters until a valid license is uploaded. However, in all cases, clusters will continue to function, data will remain intact, and workloads will continue running without interruption.


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