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Many people intuitively recognize the surface benefits of source code being available for inspection and modification. However, all open source platforms are not the same. Buyers of Apache Hadoop-based enterprise data hubs in particular should be aware that deep, direct involvement in the open source development process, properly conceived to help customers solve business problems, has a tangible impact beyond the simple availability of source code. Otherwise, the “open source” label has limited practical benefit beyond its surface appeal.

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