The Workflow Data Fabric: Orchestrating Real-time Enterprise Intelligence With Cloudera and ServiceNow

Organizations have successfully deployed AI models that detect anomalies, predict failures, and identify risks. Yet a critical gap persists between generating insights and taking action. The root cause is architectural. AI insights in secure data platforms cannot easily trigger automated responses in workflow systems without costly data replication. Cloudera provides the only hybrid enterprise-wide data foundation that bridges this “AI activation gap,” enabling seamless integration with workflow systems like ServiceNow. Through zero-copy integration, Cloudera allows ServiceNow to act as the “nervous system” of the business by querying data directly where it resides in Cloudera. This approach eliminates the need for data replication, maintaining data sovereignty, reducing latency, and avoiding the operational and compliance costs of data movement.