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Customer Satisfaction Solution

Solutions Gallery > Customer Satisfaction Solution

Customer Satisfaction

Is your customer mantra "can't get no, satisfaction"? If it is, then now is the time to consider the Cloudera Customer Satisfaction solution that allows organizations to not only understand customers better but also offer self service analytics to the people who need it most.

About this solution:

  • Hadoop Platform: Cloudera Enterprise, Data Hub Edition
  • Hadoop Components: Apache Impala
  • Cloudera Components: Cloudera Manager, Cloudera Navigator
  • BI & Analytics Tools: Qlik

By complementing a data warehouse with Cloudera Enterprise, Data Hub Edition, organizations can offer a 360-degree customer view that will helps optimize the customer journey. Now employees can be empowered by a self-service discovery environment enabling query and exploration of a single, centralized data store.

Key highlights

Category
Customer Analytics

About Qlik
Qlik® is the leading visual analytics platform and the pioneer of user-driven business intelligence. Its portfolio of cloud-based and on-premise solutions meets customers’ growing needs from reporting and self-service visual analysis to guided, embedded and custom analytics, regardless of where data is located. Customers using Qlik Sense®, QlikView® and Qlik® Cloud, gain meaning out of information from multiple sources, exploring the hidden relationships within data that lead to insights that ignite good ideas. Headquartered in Radnor, Pennsylvania, Qlik does business in more than 100 countries with over 40,000 customers globally.

Learn more about the solution

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