The proliferation of computing devices at the store, the increased use of computer vision, RFID, video analytics, self-service, mobile devices, and all other things IoT has pushed the limits of current retail infrastructure. Add to this a 750% growth in the use of microservices and retailers and hospitality establishments are racing to implement an edge-computing architecture to support the input needs at the store and the intersection of online orders and store fulfillment.
This research will discuss the dynamics of the market forces that are changing the retail experience, how changing consumer behavior due to Covid-19 is accelerating this rate of change, and the best practices when considering moving to an edge computing architecture. Stores and their proximity to the customer are key advantages that retailers have over Amazon and other pure-play retailers, however, that technology at the store needs to be updated. In many cases, retailers are leveraging a blended approach to architecture - on-prem, cloud, or edge computing. In some cases, edge computing solutions provide additional benefits over cloud or on-prem and will be key to keep stores thriving over the next decade